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Privacy Policy

Diamond Tool and Fastener Privacy Policy
Your privacy is a priority at Diamond Tool, and we go to great lengths to protect it. Diamond Tool's Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Diamond Tool anytime you interact with Diamond Tool, such as when you visit our website, when you purchase Diamond Tool products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.

Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:

  • We may ask for your personal information when you're discussing a service issue on the phone with an associate, registering for a training session, participating in an online survey, or purchasing a product.
  • We may as for personal information when you're shopping in our store. This could help us identify which products are right for you. 

When we disclose your information
We take your privacy seriously. We don't sell or rent your contact information to other marketers. Please note that we may disclose personal information to assist us in collecting any debt owed by you, and if your order qualifies for a drop shipment, we must send your information to our vendor.

Cookies and other technologies
As is standard practice on many corporate websites, Diamond Tool's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

Privacy questions
If you have questions or concerns about our Customer Privacy Policy or data processing, please use the information below to contact us.
Diamond Tool and Fasteners
2800 Grays Ferry Avenue
Philadelphia, PA 19146
Phone: 215-952-1919

 

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